UPIQ Staff

Diane Liu, MD

Diane Liu, MD

UPIQ Director

Dr. Diane Liu received her medical degree from the University of Utah School of Medicine. She then completed her residency training in Pediatrics at Kravis Children’s Hospital of the Icahn School of Medicine at Mount Sinai in New York City where she was the recipient of the Resident Pediatrics Advocacy Award.

Dr. Liu joined the Department of Pediatrics from New York City where she lobbied for school-based health funding at the state level, and served as a health educator for school-based health programs in East Harlem. In her most recent capacity, Dr. Liu guided quality improvement operations at a nonprofit community health organization, while caring for children with special health care needs throughout the boroughs of Manhattan, Brooklyn, Queens and the Bronx.

Dr. Liu has served as Co-director of UPIQ since 2014 and became its Director in 2017. Dr. Liu’s clinical interests include: preventative and acute care for infants, children, and adolescents; providing comprehensive and coordinated care for children with complex medical conditions; addressing mental health care in the primary care setting. Dr. Liu’s additional research interests include: examining health care disparities, investigating novel methods of care delivery to children with medically complex conditions, and understanding the broader framework of quality improvement in the primary care setting.

Dr. Chuck Norlin

Dr. Chuck Norlin

Neuro-Behavioral Project Director

Chuck Norlin is a general pediatrician and Professor of Pediatrics and Adjunct Professor of Biomedical Informatics at the University of Utah School of Medicine. He practiced general pediatrics in Salt Lake City for 10 years before joining the faculty in 1990. He served as Chief of the Division of General Pediatrics (1993-2010). Since 2001, Dr. Norlin has directed the Medical Home Portal (medicalhomeportal.org), providing information and resources to help primary care practices and families care and advocate for children with special health care needs. In collaboration with the Utah Department of Health, he co-directed three medical home/integrated services projects funded by the U.S. Maternal and Child Health Bureau. Dr. Norlin directed UPIQ from 2005-2016. UPIQ is a founding member of the National Improvement Partnership Network (NIPN). He is medical director and principal investigator of the Children’s Healthcare Improvement Collaboration (CHIC), funded by a CHIPRA Quality Demonstrations grant aimed at developing systems and leveraging health information technology to improve quality in children’s healthcare for Utah and Idaho. He also serves as Chair of the Care Coordination Workgroup for the National Coordinating Center for the Regional Genetic and Newborn Screening Service Collaboratives and as co-Chair of the Medical Home Workgroup for the Mountain States Genetics Regional Collaborative. In 2015, Dr. Norlin received the Calvin (C. J.) Sia Community Pediatrics Medical Home Leadership and Advocacy Award from the American Academy of Pediatrics.

Gabriele Baraghoshi

Quality Improvement Specialist

Gabi Baraghoshi RN, MPH is a Quality Improvement Specialist at the Utah Pediatric Partnership to Improve Healthcare Quality (UPIQ). She brings a vast variety of experiences to the UPIQ team. Gabi has worked at the University of Utah for the past 25 years. Her focus has always been to deliver the best care to her patients. She started out as a RN working in the Surgical Intensive Care (SICU) where she became very involved in quality improvement projects. Gabi worked very closely with the SICU staff and together they were able to improve several patient outcomes. She implemented and ran Project IMPACT, a Cerner developed ICU improvement module. Gabi decided to earn a Masters in Public Health after coming across the statement “The Community Is Our Patient” in the Division of Public Health office at the University of Utah. While in the MPH program, she began working with the community, specifically with the refugee community in Salt Lake City. After earning her MPH, she worked as a Care Manager at the Redwood Health Center, a University Community Clinic until joining UPIQ. Her clinical knowledge and her past experience with quality improvement projects serve her well in her current position.

Dawn Bentley

Quality Improvement Specialist

Dawn Bentley, RN, BSN is a Quality Improvement Specialist for the Utah Pediatric Partnership to Improve Healthcare Quality (UPIQ).  Dawn joined UPIQ with over ten years of experience in pediatric nursing.  She has worked with patients and families in each of the Primary Children’s Hospital inpatient units in addition to the Pediatric Liver Transplant Program, Pediatric Gastroenterology and Neurology.  As a Pediatric Nurse Care Manager in a General Pediatrics practice, she participated in quality improvement projects and experienced the success that can happen when care teams work together on a specific shared goal.

In all of these pediatric nursing settings, she has seen and appreciated the benefit of integrating evidence based practices into clinical processes and balancing personalized care for pediatric patients and families.